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Fit & Compatibility
How do I know if this filter fits my fridge?
Use our βCompatibility Checkβ on the website. Enter your fridgeβs model number and weβll show you the exact filter you need.
Where can I find my fridgeβs model number?β¨
Most fridge model numbers are on a label inside the fridge (usually behind the crisper drawer, on the side wall, or near the door frame). See our guide here. If you canβt find it, check your user manual.
What if the filter doesnβt fit?β¨
Youβre covered by our Perfect Fit Guarantee. If it doesnβt fit, weβll replace it or refund you, no hassle.
Can I use a non-OEM filter in my fridge?
Yes, Certified Compatible Filters are engineered to meet or exceed OEM standards, while offering the same fit and filtration performanceβat a better value.
Usage & Maintenance
How often should I replace my filter?
Every 6 months, or sooner if your water has a noticeable taste or odour.
How do I install the filter?
Each filter comes with step-by-step instructions. Most simply twist or click into placeβno tools required.
What happens if I forget to replace it on time?β¨
Old filters can clog, slowing water flow and letting impurities through. Regular replacement ensures fresh, clean water and ice.
How do I know when my filter needs changing?β¨
Look out for:
Performance & Safety
Do these filters remove chlorine, lead, and microplastics?β¨
Yes, our filters reduce chlorine, lead, and other common contaminants, including microplastics, so your water tastes better and is safer to drink.
Is water in the UK safe to drink without a filter?β¨
Tap water in the UK is safe and regulated. A filter isnβt requiredβbut it improves taste, reduces micro-contaminants, and gives extra peace of mind.
Whatβs the difference between OEM filters and Filter Flair alternatives?β¨
OEM = βOriginal Equipment Manufacturer.β Filter Flair alternative filters deliver the same quality, compatibility, and certifications, but at a fraction of the price.
Are your filters certified (WRAS, NSF, WQA)?β¨
Yes, all Filter Flair filters are independently tested and certified to meet WRAS, NSF, and WQA standards.
Delivery & Subscription
How quickly will my filter be delivered?β¨
Orders are processed within 1 business day. Express UK delivery arrives in 2β3 days, and Next-Day delivery is available if you order before 3pm. For more information visit our shipping policy page
How does Subscribe & Save work?
β¨Pick your filter, and get it delivered every six months while saving up to 10%.Β
Can I pause or cancel my subscription anytime?β¨
Yes, youβre in control, you can pause, change, or cancel anytime from your account dashboard.
How does international shipping work?β¨
We ship worldwide. Costs and delivery times vary depending on the destinationβcalculated at checkout. See more information on our shipping policy pageΒ
Trust & Assurance
Why choose Filter Flair over others?
What is the βPerfect Fit Guaranteeβ?β¨
If your filter doesnβt fit or perform as promised, weβll replace it or refund you in full. No risk, no hassle.
What if I need help choosing the right filter?β¨
Use our simple Compatibility Checker or get in touch and weβll help you find the perfect match for your fridge.
How can I get in touch with Filter Flair?β¨
Get in touch via the βContact Usβ page on our website or email our UK support team at support@filterflair.co.uk. Alternatively, give us a call on +44 (0)161 768 9566 or contact our live chat here.
