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Fit & Compatibility
How do I know if this filter fits my fridge?
Use our โCompatibility Checkโ on the website. Enter your fridgeโs model number and weโll show you the exact filter you need.
Where can I find my fridgeโs model number?โจ
Most fridge model numbers are on a label inside the fridge (usually behind the crisper drawer, on the side wall, or near the door frame). See our guide here. If you canโt find it, check your user manual.
What if the filter doesnโt fit?โจ
Youโre covered by our Perfect Fit Guarantee. If it doesnโt fit, weโll replace it or refund you, no hassle.
Can I use a non-OEM filter in my fridge?
Yes, Certified Compatible Filters are engineered to meet or exceed OEM standards, while offering the same fit and filtration performanceโat a better value.
Usage & Maintenance
How often should I replace my filter?
Every 6 months, or sooner if your water has a noticeable taste or odour.
How do I install the filter?
Each filter comes with step-by-step instructions. Most simply twist or click into placeโno tools required.
What happens if I forget to replace it on time?โจ
Old filters can clog, slowing water flow and letting impurities through. Regular replacement ensures fresh, clean water and ice.
How do I know when my filter needs changing?โจ
Look out for:
Performance & Safety
Do these filters remove chlorine, lead, and microplastics?โจ
Yes, our filters reduce chlorine, lead, and other common contaminants, including microplastics, so your water tastes better and is safer to drink.
Is water in the UK safe to drink without a filter?โจ
Tap water in the UK is safe and regulated. A filter isnโt requiredโbut it improves taste, reduces micro-contaminants, and gives extra peace of mind.
Whatโs the difference between OEM filters and Filter Flair alternatives?โจ
OEM = โOriginal Equipment Manufacturer.โ Filter Flair alternative filters deliver the same quality, compatibility, and certifications, but at a fraction of the price.
Are your filters certified (WRAS, NSF, WQA)?โจ
Yes, all Filter Flair filters are independently tested and certified to meet WRAS, NSF, and WQA standards.
Delivery & Subscription
How quickly will my filter be delivered?โจ
Orders are processed within 1 business day. Express UK delivery arrives in 2โ3 days, and Next-Day delivery is available if you order before 3pm. For more information visit our shipping policy page
How does Subscribe & Save work?
โจPick your filter, and get it delivered every six months while saving up to 10%.ย
Can I pause or cancel my subscription anytime?โจ
Yes, youโre in control, you can pause, change, or cancel anytime from your account dashboard.
How does international shipping work?โจ
We ship worldwide. Costs and delivery times vary depending on the destinationโcalculated at checkout. See more information on our shipping policy pageย
Trust & Assurance
Why choose Filter Flair over others?
What is the โPerfect Fit Guaranteeโ?โจ
If your filter doesnโt fit or perform as promised, weโll replace it or refund you in full. No risk, no hassle.
What if I need help choosing the right filter?โจ
Use our simple Compatibility Checker or get in touch and weโll help you find the perfect match for your fridge.
How can I get in touch with Filter Flair?โจ
Get in touch via the โContact Usโ page on our website or email our UK support team at support@filterflair.co.uk. Alternatively, give us a call on +44 (0)161 768 9566 or contact our live chat here.
